Comparison
ALAgents vs Salesforce Agentforce
Agentforce puts agents inside Salesforce, grounded in the CRM data that is already there.
Which one to pick
Pick Salesforce Agentforce
Salesforce is your system of record and the work you want automated is customer service or sales inside it.
Pick ALAgents
The work spans your inbox, Drive, code, social accounts and the open web, not one system of record.
Side by side
| Salesforce Agentforce | ALAgents | |
|---|---|---|
| Where it lives | Inside Salesforce | Across the tools you already use, Salesforce included |
| Who sets it up | An admin, with a low-code builder | Anyone, by writing a brief |
| Best at | Service and sales inside the CRM | Research, documents, content, audits, outreach and delivery |
| Commercials | Per conversation, on a platform contract | Prepaid credits, no contract |
Questions
- Is ALAgents a replacement for Salesforce Agentforce?
- Not always. Salesforce is your system of record and the work you want automated is customer service or sales inside it. If that is your situation, Salesforce Agentforce is the better tool and this page will not pretend otherwise.
- When is ALAgents the better choice than Salesforce Agentforce?
- The work spans your inbox, Drive, code, social accounts and the open web, not one system of record.
- Can I try it before paying?
- Yes. A quick question is answered free without an account, and a new account starts with 20 credits. Every mission is quoted in credits before it runs.
Other comparisons
Start with 20 free credits
Every new account gets 20 credits. A mission is quoted before it starts, and a quick question costs nothing.